Single Smart Response Engine (SSRE)
Locobuzz’s new groundbreaking automated response engine, designed to leverage a higher standard of AI intelligence to respond to users quickly without compromising the quality of response. It will enable your company to cut costs and reduce turnaround times – all the while improving your customer experience.
Online response management is no more just a value-adding tool for a company – it is a necessity. Better ORM builds a company’s reputation, enhances trust, and contributes to a company’s success. AI technology currently gathers and analyzes user queries and designates them as tickets that need to be responded to by a manual agent.